FOR WHOLESALE AND PRESS INQUIRIES WRITE TO CONTACT@CORRELLCORRELL.COM
FAQs AND TERMS:
WHEN WILL YOU RESTOCK?
Most of our styles are made in limited edition color runs. We release 2 unisex, 2 women's, 2 kids and 1 objects collection per year. In addition there will always be special projects and extra productions. Follow our newsletter and you will always be in the know!
WHEN WILL MY ORDER SHIP?
Orders are processed upon receipt and usually ship within 2-7 business days. We are a small business with a small and dedicated team and only in very rare circumstances there will be longer processing times, feel free to email us if you should not have received tracking within 8 business days.
Please note business days exclude weekends and holidays, a business day is monday to friday from 9am to 5pm ET.
HOW LONG ARE SHIPPING TIMES AND HOW IS MY PACKAGE SHIPPED?
After your order is processed it will usually go out via UPS Ground from our Warehouse in Portland Maine, domestic shipments take anywhere from 2-8 business days depending on your location. If you should like to receive your order faster you can email us with any special request for expedited shipping, please always include your order number. We don’t ship to PO boxes.
Shipments to Canada are shipped via USPS or UPS and can take between 3-10 days.
For other international shipping please allow at least 5 -14 business days. If you are ordering from outside the US, best is to place your order a few weeks before you need it!
CAN I RETURN MY ORDER?
For eligible items, we offer free exchanges and returns within 21 days from date of delivery. To qualify for a full refund all items must be in perfect condition, unworn and the original label and hangtag attached. Exchanges will be subject to availability, please email us with your order number and item request for exchange. Please allow up to 14 days for refunds to appear on your credit card statement / paypal account. Returns will only be issued once the items have been received and processed.
Only items explicitly marked Final Sale are not eligible for return, exchange or store credit, regular sale items can be exchanged or retuned. we charge a 20% restocking fee for items returned after 21 days and before 30 days, we do not accept any returns after 30 days. We advise packages are being send with a carrier that offers tracking and we advise to insure for the full amount of the merchandise. We are not responsible for lost packages. Shipping costs on the original order, which include duties and taxes, are non-refundable. Refunds are issued to the original payment method on the order, which may include gift cards if one was used.
PLEASE SEND RETURNS TO:
Correll Correll
615 Congress street unit 524
Portland, Maine 04101
or email us for a return label. For orders delivered outside the US or Canada, we are unable to provide a prepaid return label at this time.
WHEN WILL I RECEIVE MY EXCHANGE ORDER?
Your replacement order will be shipped after we receive and process your returned item. All exchange styles are shipped to the same address as the original order. If you need to send your order to a different location or are in a hurry to receive your exchange, we recommend placing a new order and returning your original order for a refund instead of an exchange.
INVENTORY
Please note that our inventory is changing every day and is therefore subject to availability. We prioritize all online orders and update our stock daily. In case an item is out of stock you will be notified immediately.
WHAT SIZE IS RIGHT FOR ME?
UNISEX SHIRTS
our shirts can be worn small or oversized, make your size pick according to your personal preference!
depending on season and color dye, measurements can vary slightly, our core sizing for unisex shirts is:
XS = 16.5 by 25 inch
S = 18 by 26 inch
M = 19.5 by 27 inch
L = 21 by 28 inch
XL = 22.5 by 29 inch
XXL = 24 by 30 inch
compare with a well fitting shirt at home for reference, measuring a shirt laid flat on a table, chest width (pit to pit measurement) by body length (measured from top shoulder seam to bottom hem)
WOMENS STYLES
A lot of our dresses have an easy and casual fit thats very adaptable.
Based on your typical clothing size we generally recommend:
US size / EU size / our sizes
2-4 (32-34) = XS
6-8 (36-38) = S
10-12 (40-42) = M
14-16 (44-46) = L
18-20 (48-50) = XL
20-22 (50-52) = XXL
Would like to get more details and precise information on an individual style or to request a fit consultation appointment dont’t hesitate to contact us!
EMAIL CONTACT@CORRELLCORRELL.COM OR WRITE A MESSAGE HERE